Property Management Leadership

We asked take shoes off for inside of house to delivery people, they refused. Otherwise, all good

The plumber was here the same day I turned in the service request. Thank you for being so timely. Olivia Gentilello

Thank you for your hard work

Always prompt to respond and professional.

Lengthy application, takes HUD, kids, service dogs, not ESA, verified by odd third party and landlord approval. It took weeks. I paid rent and deposit early and just waited. My paperwork is legit. Very responsive to fixing issues from gas leak to toilet and mold issues on move in. I wish there was more compliance with the San Rafael no smoking ordinance in multi family housing apartments. They sent out an email to tenants but it did not deter the smokers in and around the building, on the roof and stairs. I have asthma, do does my neighbor. I am not thrilled with the drug dealers in the alley. They could put more safety lights, signage and cameras. Professional company, and I can tell they care about the owners and the tenants. I am grateful for my lovely apartment and awesome neighbor. It has been a rough year of pandemic and poverty, things may be getting better. They understand when I have been involved in the disaster response and cannot get back to them as fast as they do, as I am often working nights and odd hours and in grad school. We will get through this. One day at a time.