I’m Melissa Prandi, the owner and CEO of PRANDI Property Management. We are located in Marin County, which is just over the Golden Gate Bridge. I like to say it’s sandwiched between San Francisco and the Napa Valley. Today, we’re talking about why you should hire PRANDI Property Management.
The PRANDI Property Management Team: Designations and Certifications
The people in this company are really important to me. The PRANDI team is amazing, and I have a lot of longevity on my team. I have a strong relationship and have been actively involved in NARPM, which is the National Association of Residential Property Managers. I served on the national board for nine years, and held the national presidency in 2000 and 2001.
I’m proud of my designations. I have an RMP, which is a Residential Property Manager designation, and I also have an MPM, which is a Master Property Manager designation.
I can’t do it all on my own. Christine Gooden works with me, and she also has her RMP and her MPM. She’s been with this company for over 17 years, and is one of our lead property managers. Then, I have my son. It’s always nice to work with family, and we’re family-owned and community-focused. Matt is a professional photographer, and he will come out and take pictures for your available rental. He is an RMP as well, and is continuing to take classes. He’s also active with the state organization – CALNARPM.
We have a lot of strange laws in California, and a lot of people around the country aren’t sure how we got here. Several laws passed recently that require you to really look at hiring a professional property manager to protect yourself and your property.
The PRANDI Property Management Team: Resources and Expertise
We work in a team environment. When you hire us, you receive a team member who is a lead property manager with a lot of experience. You’ll also get an assistant as well as a maintenance coordinator. Everyone is cross trained so if someone is out, you have plenty of resources.
We answer phones live, 24/7, and take care of emergency maintenance any time the phone rings.
Also important is that we carry credentials as a company. We are a Certified Residential Management Company; the only one in Marin County. That means we have gone through a detailed audit, so you know we are the cream of the crop.
We’re the company to go to for experience, technology, continued education, and a staff that’s on the cutting edge of property management best practices.
The PRANDI Property Management Team: Online Portals
We have access to portals 24/7 as well. If you want to look at a bill and you’re an owner, you can see it online in your portal at any time. You’ll see the details on everything associated with your property, whether it’s plumbing, electrical, or anything pertaining to your home or tenant.
If you’re a tenant, you can pay rent online and access your portal to see if your lease is coming up for renewal. You can also see your history of maintenance requests. We keep outstanding records.
Our financials are also amazing. Braden, our bookkeeper, is our team lead and has been with us for 13 years. She has a full time assistant, Shirley, and together they do all the bill paying, vendor payments, and they collect and deposit rent. As our investment client, everything is done for you online. Your monthly cash flow and owner drop goes right into your bank account. We send the money to you as soon as it’s available.