Why Hire PRANDI Property Management to Manage Your Marin Rental Home
Monday, June 11, 2018
I’m Melissa Prandi, the owner and CEO of PRANDI Property Management. We are located in Marin County, which is just over the Golden Gate Bridge. I like to say it’s sandwiched between San Francisco and the Napa Valley. Today, we’re talking about why you should hire PRANDI Property Management.
The PRANDI Property Management Team: Designations and Certifications
The people in this company are really important to me. The PRANDI team is amazing, and I have a lot of longevity on my team. I have a strong relationship and have been actively involved in NARPM, which is the National Association of Residential Property Managers. I served on the national board for nine years, and held the national presidency in 2000 and 2001.
I’m proud of my designations. I have an RMP, which is a Residential Property Manager designation, and I also have an MPM, which is a Master Property Manager designation.
I can’t do it all on my own. Christine Gooden works with me, and she also has her RMP and her MPM. She’s been with this company for over 17 years, and is one of our lead property managers. Then, I have my son. It’s always nice to work with family, and we’re family-owned and community-focused. Matt is a professional photographer, and he will come out and take pictures for your available rental. He is an RMP as well, and is continuing to take classes. He’s also active with the state organization – CALNARPM.
We have a lot of strange laws in California, and a lot of people around the country aren’t sure how we got here. Several laws passed recently that require you to really look at hiring a professional property manager to protect yourself and your property.
The PRANDI Property Management Team: Resources and Expertise
We work in a team environment. When you hire us, you receive a team member who is a lead property manager with a lot of experience. You’ll also get an assistant as well as a maintenance coordinator. Everyone is cross trained so if someone is out, you have plenty of resources.
We answer phones live, 24/7, and take care of emergency maintenance any time the phone rings.
Also important is that we carry credentials as a company. We are a Certified Residential Management Company; the only one in Marin County. That means we have gone through a detailed audit, so you know we are the cream of the crop.
We’re the company to go to for experience, technology, continued education, and a staff that’s on the cutting edge of property management best practices.
The PRANDI Property Management Team: Online Portals
We have access to portals 24/7 as well. If you want to look at a bill and you’re an owner, you can see it online in your portal at any time. You’ll see the details on everything associated with your property, whether it’s plumbing, electrical, or anything pertaining to your home or tenant.
If you’re a tenant, you can pay rent online and access your portal to see if your lease is coming up for renewal. You can also see your history of maintenance requests. We keep outstanding records.
Our financials are also amazing. Braden, our bookkeeper, is our team lead and has been with us for 13 years. She has a full time assistant, Shirley, and together they do all the bill paying, vendor payments, and they collect and deposit rent. As our investment client, everything is done for you online. Your monthly cash flow and owner drop goes right into your bank account. We send the money to you as soon as it’s available.
PRANDI has been around a long time, and we’d love to be the company you choose to take care of your rental property. We’ll find quality tenants for your quality rental home. Contact us at PRANDI Property Management.
Melissa Prandi, RMP® MPM®, President & CEO of PRANDI Property Management, Inc., CRMC® and co-owner of PropertyADVANTAGE of Carlsbad, has been expertly matching quality tenants with quality homes with her professional PRANDI Staff for over 30 years. Melissa's enthusiasm and experience in the industry have led to a fulfilling and illustrious career. She not only manages many of Marin County's finest properties, but is also a nationwide motivational speaker, a sought-after teacher, and a community leader. An author of two industry-related books, "The Unofficial Guide to Managing Rental Property" and "The Idiot's Guide to: Success as a Property Manager", Melissa certainly proves her passion for excellence by sharing her vast knowledge of the field she loves so much with first-time landlords and experienced investors alike. In addition, Melissa was featured in the "Successful Property Managers" Volume 1 (she is one of twenty-five interviewed).
She is a past president of the National Association of Residential Property Managers and is proud of her company's elite CRMC® (Certified Residential Management Company) status. This title has been earned by fewer than thirty-five companies throughout the United States. Actively involved and committed to the community, Melissa serves on several non-profit boards. She is a member of the Central Advisory Board for Bank of Marin, was co-chair for Hospice by the Bay Foundation, and served for six years as the Director of Fair Housing of Marin. Melissa received the "Unsung Hero Award" for her dedication to equal housing opportunity in 2009.
Melissa works tirelessly with her team of committed employees to ensure that their client's residential investment properties run safely and smoothly while in their care. Because her companies do not buy or sell real estate, Melissa and her enthusiastic staff can concentrate on minimizing expenses and maximizing profits for property owners while taking care of tenant needs.
Matt Prandi Borries, was literally born into the business. Vice President of PRANDI Property Management, and son of Melissa Prandi, he earned his California Real Estate License in 2007 and has since earned his Broker's License. He works closely with the rest of the PRANDI staff, managing a diverse portfolio throughout all of Marin County.
Also an avid photographer, our marketing department utilizes Matt's professional wide-angle camera equipment to highlight the highly sought-after features each of our properties offer. Many of Matt's images have graced the walls of galleries around the county, and he is the talent behind all of our property marketing photos. Matt also enjoys meeting new people and loves to surf.
Dana Sansing-Esquibel is a licensed Real Estate Agent who has been working with Melissa as a Property Manager and Leasing Agent for over 25 years. She grew up in San Anselmo and attended Brookside School, Drake High School, and College of Marin before transferring to California State University Chico earning her BA degree in Child Development.
Dana has seen a lot of growth and changes both in Marin and the company over the years. She is married to her husband, Rich, and they share their home with their loveable Norwich Terriers. Both she and Rich are very active in the American Kennel Club (AKC). They spend their free time breeding, raising and showing Norwich Terriers across the nation.
Christine Goodin, MPM® has lived in Marin since 1976. She has been with PRANDI Property Management, Inc., CRMC® for over 10 years. A CA Licensed Real Estate Agent since 2004, Christine loves her job and to be challenged in the residential leasing and property management industry. She dedicates a lot of her time to NARPM® and working with the Rotary Club of Terra Linda.
Christine enjoys giving back to the community and has been lucky enough to have opportunities to travel all over the US (favorite place was Yellowstone) and Canada, as well as many international trips. She enjoys taking photos of all the beautiful things she sees around her while traveling the world, hiking Marin trails, or watching her nieces and nephews grow up. Christine has walked three marathons and two half marathons and can make the best cheesecake you've ever had!
Reidun Waage, joined the PRANDI staff 8 years ago and has lived in Marin for over 30 years. With her degree in Business and Accounting, Reidun is the right employee for the job. She is an expert when it comes to working the financial side for both owners and tenants, managing their ledgers and balancing their accounts.
Reidun also enjoys gardening, and is an enthusiastic antique-collector and jewelry-maker. A volunteer for three Marin County organizations (Ross Art and Garden Center, the Northgate Group and the San Anselmo Antique Dealers Association), Reidun is always interacting with our local communities and knows how to network a room!
Roxie Mikolon, CSSSM a Marin County resident since 1959, joined the PRANDI team over 10 years ago. She regularly attends classes for various NARPM® and local Fair Housing events to stay up-to-date on all new laws and legislation. In fact, Roxie earned the first Certified Support Specialist (CSS?) designation in the Nation for her dedication to service in the property management industry, which she proudly accepted at a National Hawaii Conference.
Outside of the office, Roxie enjoys reading, watching movies, knitting, cooking and having friends over for back yard barbecues. Roxie is a member of the Goldenaires and enjoys the senior connection in Fairfax. She has two children and has celebrated over forty years with her husband, Joe. Between Roxie and Joe, they have five children and eleven grandchildren!
Nikki Macias, is a Marin County native who grew up in Terra Linda, and has been with PRANDI for over 8 years. She works directly with clients, focusing on protecting owner investments by managing property maintenance, and accommodating resident's needs. She is actively working toward earning her Certified Support Specialist (CSSSM) designation through NARPM®.
Nikki is very family oriented and has raised two amazing sons. She enjoys hiking Marin's various outdoor trails, riding bikes and spending time in the sunshine. Nikki is our resident San Francisco Giant's baseball expert, and attends many games seasonally.
Lisa Doughty, started at PRANDI over 3 years ago, where she began as an Office Administrator answering calls, greeting clients, and processing our invoices. She has been in the position of Assistant Property Manager since 2013, working closely with teammate Christine.
Born and raised in Yarmouth, Maine, Lisa has lived in many different places, including 7 states, and multiple countries. She has a background in other Executive Assistant/ Executive Secretary roles. She has two amazing children and loves animals, the outdoors, cooking and reading. Lisa's refreshing sense of humor certainly helps the staff get through their day!
Tina Solval Gomez started working at PRANDI Property Management in early 2013. First hired as a receptionist, she was quickly promoted to assist the Bookkeeping Department due to her detailed organization skills and background in banking. She is currently in charge of PRANDI's Customer Relations, and is the go-to for all new clients when they initially contact the office. In fact, many owners meet her at the time of their consultation, or when they are first sending in their start-up paperwork. Tina's ability to work on any project - with a constant smile on her face - makes her a valuable asset to the team.
Originally from Granada Hills, CA, Tina lived in Mexico with her family for a short time as a child. After moving back part-way through grammar school, she spent most of her childhood in San Rafael. She has since moved to Richmond where she resides with her husband and four children. Tina loves Marin and loves learning and growing with the business and the rest of the PRANDI staff. She says her colleagues are wonderful and enjoys working in a "family business" that also cares about her family.
Kaylee Carroll, Brand Marketing Specialist, has worked at PRANDI for over 6 years. She strives to keep PRANDI at the forefront of contemporary marketing practices and ensure that client's investment properties receive the most effective advertising that they deserve. Her work with the company has included strategic image-branding, marketing planning, as well as project execution in order to launch new campaigns throughout the county. Her marketing goal is to publicly deliver PRANDI's identity as the most experienced professional residential leasing and management company in Marin County.
Kaylee believes in giving back to the community, and has worked diligently in her personal life to raise money and awareness for various organizations and enjoys spending time with friends and family.
Jeff Leidall joined the PRANDI Property Management team as a contract worker in 2012. His expertise in customer service, relationship building, client and inner-office communications, as well as project management (from his executive and leadership positions in the non-profit sector) has been a valuable addition to the staff. Jeff's current role is to help further develop the Client Services Division of PRANDI as well as assist with Business Development. He also has taken on a leadership role in helping to manage a large apartment complex in San Rafael while learning the "management" aspect of the business.
Jeff is a native Californian originally from Santa Cruz. He loves the outdoors and enjoys spending free-time visiting the ocean, beach, and the redwoods. He is an avid biker, and takes his beloved dog anywhere he can! Jeff is an advocate, volunteer and supporter for ecological, social service and justice causes.
Shirley Lopez-Cano, Administrative Assistant, joined the PRANDI team in April 2013. Besides answering and directing all incoming calls, she works closely with the Accounting Department entering invoices, uploading bills to owner portals as well as making sure all vendor and property insurance details are in order. With her background in Customer Service and her associated skill sets, Shirley supports the team with anything else they may need. In the process, she is also increasing her knowledge of the leasing and property management industry on a daily basis.
Shirley started working when she was 15, and by 17 had a full-time position while still putting herself through school in Marin. She married her high school sweet heart, and they now have 2 wonderful boys-ages 8 and 16 months. In her time outside of the office, Shirley enjoys running Marin trails, dancing, tutoring, reading and singing to her kids. "The smell of the early morning air is a great wakeup call when you have active boys like mine!" she says. Her family's love of soccer keeps her on her toes, since both her oldest son and her husband play on teams.